Communication breakdowns can be some of the most detrimental moments in any relationship, personal or professional. Intentions and perceptions often miss each other and can cause unnecessary trouble.
I can’t stress how important it is to keep clear, concise and transparent communication between you and the people with whom you are working. I have found the best way to keep the wires untangled is through face-to-face meetings. Any important discussion that happens over the phone or, especially, over e-mail is easily misconstrued. I always recommend to approach a situation in person and offer your opinions in a thought-out and clear manner. We are consumed more and more by technology, and we have endless options to remove us from face-to-face situations. With all of this, it is even more imperative to use more intimate ways of communication so you’re completely understood.
Try to stray away from accusatory words, stay open-minded and calm. State your views and be open to the other person’s response. Make it a two-sided conversation rather than one.